Mystery Audit entails an audit programme designed to ensure presence of highest levels of quality checks & controls. In
today’s fiercely competitive environment, it is very important to maintain customer satisfaction at highest levels. Also crucial is to enable
internal checks & balances, financially as well as operationally.
Industries served by us for mystery & process audit are:
Restaurants including QSRs
Professional chains, including medical establishments
Retail outlets, including clothing & sports goods
Shopping malls including movie Theatres
Spa & Salon
Do note that our scope in mystery audit would be limited to identifying lack of financial controls, internal controls & inherent weaknesses. We
have not, & shall not, advise on areas beyond our scope.